Secure Remote Worker (SRW)
Omni SRW - Error Messages and Best Practices
Sometimes as you are logging into SRW, you might get an error (like the one pictured below) or you might get put into a "login loop". Step 1: In the Banner that says Central US (or East US) click the three dots and click Unsubscribe Step 2: A box ...
Omni SRW - Pre Login in Errors (wifi, antivirus, windows updates, hyper v)
Before logging into Omni SRW, your device must meet our compliance policy. If your not in compliance, you will receive an error. This article will help you resolve those errors so you can log into SRW. Instead of reading these steps, you can click on ...
Omni Secure Remote Worker - Uninstall
Uninstall Omni Secure Remote Worker Below are steps to uninstall Omni Secure Remote Worker. 1) In the Search Bar, type add or remove programs. Then click open the icon 2) Locate and click on ThinScale Desktop Agent Installer 3) Click uninstall twice ...
Handy Secure Remote Worker - Uninstall
Below are steps to uninstall Handy Secure Remote Worker. Step 1 In the Search Bar, type add or remove programs. Then click on the icon 2 Scroll down to Secure Remote Worker and click Uninstall 3 Then click uninstall again 4 If you get a pop up asking ...
Omni SRW - First Time Login
Below are steps that will help you log into Omni Secure Remote Worker. At this time, only these lines of business should use this link: Black Rifle Coffee Company Saferide US and PR CFA US CFA GT Avidex Nutrafol Pango Fairmarkit TFE Eyemed Hawaii ...
SRW - RDP Adjust Volume/Audio (Convey Health ONLY)
To fix/adjust volume for RDP, please do the following: Log out of RDS > Open the Remote Desktop > Click Show Options > Go to local Resources > Under Remote audio Click Settings > Remote audio Playback: Play on this computer. Remote audio Recording: ...
Omni SRW - Audio Issues
Special note: These steps must be done outside SRW. If you are logged into SRW, log off, and go to your personal desktop. Audio/Headset issues can happen for a variety for reasons. Two of the biggest reasons for audio issues is internet speed and not ...
Omni SRW - How to properly log off
To properly log off SRW, please follow the steps below: Step 1 - Click on the windows icon at the bottom of the screen, click on your name, then click Sign Out Step 2 - At the top of your screen, click on the green Log Out icon Step 3 - Click Yes and ...