Omni Secure Remote Worker - Uninstall

Omni Secure Remote Worker - Uninstall

Uninstall Omni Secure Remote Worker 

Below are steps to uninstall Omni Secure Remote Worker.   

 

1) In the Search Bar, type add or remove programs. Then click open the icon 

 

 

2) Locate and click on ThinScale Desktop Agent Installer 

 

 

3) Click uninstall twice 

 

 

4) Click Yes 

 

 

 

5) Once the uninstaller runs restart your pc.  


6) In the search bar type file explorer and click on the icon



7) On the left side of the window, click on the one that has a C:



8) Double click on Program Files (x86)



9) Right click SRW and click Delete



10) On the left click on C: again.



11) Double Click on Program Files



12) Find Thinscale, right click and delete it. 



13) Restart your computer

Additional Steps:

14)  If you plan on installing Omni SRW again, BEFORE installing it, please complete all windows updates even optional updates, run a security scan, and disconnect from wifi. Click this article/video for a walkthrough. 

14) Restart your computer and try installing Omni SRW again. Click this article for a walkthrough. 
    • Related Articles

    • Omni Secure Remote Worker - Refresh/Remote Desktop Error

      If you are getting the remote desktop error (pictured below), please follow these instructions: 1 Go into Omni Secure Remote Worker. 2 Find your Line of Business and on the right side of the screen click the three dots where it says more options. 3 ...
    • Uninstall Handy Secure Remote Worker

      Below are steps to uninstall Handy Secure Remote Worker. Step 1 In the Search Bar, type add or remove programs. Then click on the icon 2 Scroll down to Secure Remote Worker and click Uninstall 3 Then click uninstall again 4 If you get a pop up asking ...
    • Omni Secure Remote Worker - First Time Login

      Below are steps that will help you log into Omni Secure Remote Worker. At this time, only these lines of business should use this link: Black Rifle Coffee Company Saferide US and PR If you are not a GBA for these lines of business, please ask your ...
    • Handy SRW- Installation*

      Perform the following steps to access your Omni Secure Desktop from your local computer using Handy Secure Remote Worker (SRW) (VDI). Step 1: Download and install the Handy SRW (VDI) client 1.1. Download the Handy SRW (VDI) client from here: Handy - ...
    • Handy SRW- Installation

      Perform the following steps to access your Omni Secure Desktop from your local computer using Handy Secure Remote Worker (SRW) (VDI). Step 1: Download and install the Handy SRW (VDI) client 1.1. Download the Handy SRW (VDI) client from here: Handy - ...