To properly log off SRW, please follow the steps below:
Step 1 - Click on the windows icon at the bottom of the screen, click on your name, then click Sign Out
Step 2 - At the top of your screen, click on the green Log Out icon
Step 3 - Click Yes and you will be sent back to your personal desktop
If your still having issues, open a ticket by using the Bot in the bottom right hand corner, select DESD - Tech Support, and follow the prompts. To avoid confusion, please do not open more than one ticket.