Scheduling- Dropping a Shift
Omni allows shifts to be dropped 48 hrs before the start time.
- To drop hours before 48 hrs of the start of the shift. go to Humanity and click on Shift Planning
- Select the shift you want to drop
- On the pop-up, click Can't Work
- You will then pick between Trading your shift or dropping your shift.
- If you decide to drop your shift, you will select Drop Shift and then confirm it.
What is Shift Adherence?
- GBA Selected Hours vs. GBA Worked Hours
- Goal of 95% Adherence to maintain Omni platform access.
- If you are unable to work your shift and it is past the 48-hour drop window, you must inform your team support in Teams (GSA or SMEs)
- Shifts not worked will be counted towards GBA Hours Adherence.
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