Scheduling- Dropping a Shift Outside the 48-Hour Window
Dropping a Shift Outside of the 48-hour Window
Step 1: Notify your Team!
- Post in your Projects' Teams Channel
- Tag your fellow GBAs and SMEs in your notification with the '@' option
Step 2: Perform a Shift Swap if Available
- Reach out to peers and see if anyone would like to swap shifts
- Check with team members to see if anyone would like to pick up an extra shift
Step 3: Stay within 95% Adherence
- Utilize shift trades or swaps to stay within the 95% AQdherence policy
- Ensure that your shift, drops, swaps, or trades are always approved by a GSA or SME
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