Scheduling- Shift Selection

Scheduling- Shift Selection

With flexible scheduling, you can take control of your work life, selecting when and how often you would like to work. View the steps below on choosing a shift within Humanity.

How to select a shift


Step 1: Log into Humanity
  1. Humanity via Browser using Omni SSO

Step 2: Select the 'Dashboard' option to view available shifts.


Step 3: Select the shift you want to work by clicking on the 'Request To Work' option next to the available shifts

Step 4: View the shift request and your schedule within Humanity by selecting 'ShiftPlanning'


More helpful information!
  1. Work around YOUR life!
    1. Shifts are posted in 30-minute blocks (a few programs have 1-hour blocks). 


    1. These guidelines must be met to maintain an active status on the Omni platform.
                   

    1. Shifts are pre-scheduled 2 weeks in advance.
      1. Cannot schedule more than 38 hrs per week
      2. If you select a shift, you are expected to be available on the phone for the entire duration. 
      3. Once you commit to a shift, you are expected to work that shift.

    1. If something happens and you cannot work your shift
      1. You can drop it if the start of the shift is at least 48 hrs away
      2. If the shift starts within 48 hrs, check with your Team.

  1. Breaks
    1. Plan your breaks by selecting the smaller shift windows
      1. example:
          1. Scheduled 9:00 am-9:30 am
          2. Not Scheduled 9:30 am-10:00 am  Your break time
          3. Scheduled 10:00 am-10:30 am
    2. Please let your assigned team know if you need a quick restroom break while scheduled.

  1. When do shift schedules drop?
    1. For Intuit Client Projects on Mondays at 12:00 PM EST, 11:00 AM CST, 10:00 AM MST, & 9:00 AM PST
    2. For FIS Client Projects on Mondays at 8:00 AM EST, 7:00 AM CST, 6:00 AM MST, & 7:00 AM PST
    3. For All Other Client Projects on Thursdays at 12:00 PM EST, 11:00 AM CST, 10:00 AM MST, & 9:00 AM PST 
  1. If you are taking time off and cannot meet the program's requested minimum hours, communicate with your SMEs and GSA to let them know! 
  1. As a general rule, GBA's that do not fulfill the minimum number of hours per week and 95% shift adherence 5 out of 6 weeks may be removed from the Omni platform.






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