Global Protect - SSO Password Reset

Global Protect - SSO Password Reset

To reset your SSO Password (some people might refer to it as their Global Protect Password), please follow the steps below:
  1. Open an incognito web browser (click on three dots in the upper right corner > select New Incognito Window)

  2. Copy and paste the url: https://pwdmgmt.intuit.com/changepassword
  3. Input Intuit SSO userid (example TH123456)
    Special Note: This information was sent to you in your @omnigba.com email. If you dont have it, post a message in your Teams channel asking for help with your client credentials and someone will reach out to you. 

    If correct: Great, we've found you! 
    If incorrect: We weren't able to find a match for what you entered.
  4. Click on Forgot Password?

  5. Input userid
    This is two letters followed by 6 digits (example AA123456)

  6. Input Email ID
    This will be your @omnigba.com email address. Example: firstname.lastname@omnigba.com
  7. Imput Partner Employee ID 
    This is either a CO or CNX followed by numbers. Example: CO123456 
    If entering the CO# or CNX# doesn't work please enter just the numbers. Example: 123456 
    Special Note: If you dont know your client credentials, post a message in your Teams channel and someone will assist you.

    If incorrect: Oops, it looks like at least one of your answers didn't match what we have on file for you.
  8. Approve PingID

  9. Create new password using the criteria below

  10. Click on Next

Please note that passwords must:

  • Be between 8 and 20 characters
  • Contain at least 1 upper case letter (A-Z)
  • Contain at least 1 lower case letter (a-z)
  • Contain at least 1 of these characters (!, @, #, $, %, ^, *)
  • Contain at least 1 numeric character
  • Must NOT contain your user id
  • Must NOT contain your First, Last or Middle name

11. Close all your internet browsers, restart your computer, and try connecting to Global Protect. 

If your still having issues connecting to Global Protect, please follow these guides:
  1. Windows Users: https://omniinteractions.zohodesk.com/portal/en/kb/articles/intuit-globalprotect-sso-salesforce-not-connecting
  2. Mac Users: https://omniinteractions.zohodesk.com/portal/en/kb/articles/avg-install-and-security-scan-mac-only

    • Related Articles

    • Global Protect

      The following article will walk you through important information regarding Global Protect Option 1: Verify Computer Settings Double check Windows Updates INCLUDING Optional Updates Verify any third party Antivirus (example Malwarebytes/McAfee/Avast, ...

    • Global Protect - Not Connecting

      Most issues can be fixed by verifying these steps. For your benefit, follow these steps closely before opening a ticket. Special Note: This article is already assuming you have installed the Intuit Security Key, Ping ID, and Beyond ID. If havent ...

    • Global Protect MAC ONLY - Installing and Reinstalling Global Protect

      At this time, only Big Sur and Monterey are approved to use Global Protect. Please follow the steps below for uninstalling and re-installing Global Protect How to Uninstall Global Protect Step 1: Go to your downloads folder Step 2: Find Global ...

    • Global Protect MAC ONLY - AVG Install, Security Scan, Not Connecting

      Intuit Global Protect for MAC ONLY requires a 3rd Party antivirus to be downloaded to your device. If you have a WIndows PC, please click on this link and you will be redirected. This article will explain how to do the following: Install AVG Run ...

    • Global Protect MAC ONLY - Big Sur/Monterey Download Registry Key

      The following steps need to be completed in order to download the registry key on your device. After the registry key has been downloaded you can then proceed with using or downloading Global Protect. Step 1: Download Intuit_BYOD.zip Scroll to the ...