Part 2.5 MAC BigSur Users- Install & Uninstall GlobalProtect

Part 2.5 MAC BigSur Users- Install & Uninstall GlobalProtect

This article will guide you through the install/uninstall process of GlobalProtect using a Mac.


Install GlobalProtect

Please do the following steps in order to install GlobalProtect. Any missed steps will result in GlobalProtect not installing correctly. 

Step 1. Click here to download a copy of GlobalProtect for Mac.



Step 2. Click Download

Step 3. Open the file

Step 4. Click Continue




Step 5. Click Continue



Step 6. Click Continue



Step 7. Click Install



Step 8. Type in Computer Admin User Name and Password, and click Install Software



Step 9. Click Close



Step 10. Click Keep (helps uninstall GlobalProtect later) 



Step 11. Open GlobalProtect (globe icon is at the top of your computers desktop)



Step 12. Type in portal address: onevpn.intuit.com and click connect


Step 13. Enter Intuit User ID and click next



Step 14. Enter Intuit credentials Password and click Sign On. Follow the prompts to set up your PingID.  

If you still are not able to connect to Global Protect, follow the steps below

Step 1. Click Open Security Preferences 




Step 2. Click the lock Icon (bottom left corner), then enter Computer Admin Username and Password to unlock

Step 3. Click allow



Step 4. Click allow


Step 5. Click the Firewall Tab and make sure your Firewall is On



Step 6. Click Firewall Options

Step 7. Click the + button



Step 8. Scroll and click GlobalProtect

Step 9. Click add



Step 9. Click Ok




You have successfully downloaded GlobalProtect. You should now be able to access Intuit Tools. 

Note: If you are getting a the following GlobalProtect notification, please make sure you have AVG antivirus download, installed, and have run a security scan on your device. Intuit required Mac devices to have a 3rd party antivirus to access their VPN. 




Uninstall GlobalProtect

Before uninstalling GlobalProtect you must be logged into the Admin User profile, or have their Admin Credentials. There are 2 Options to uninstall GlobalProtect. 

Option 1:

For this option you must be logged into the Admin User profile. Please do the following on your device to uninstall GlobalProtect:

Step 1. Open the Launch Pad / All Apps



Step 2. In the Search field type Terminal

Step 3. Click on Terminal (black icon)



Step 5. Press Enter




Step 6. Enter your computer Admin login PW, then press Enter (note: you will not see any characters/letters appear when typing, but please be sure that your computer is receiving the information)

Step 7. Enter your computer Admin User name and PW, then press Ok



Step 8. Let it run for a few minutes, then check to see if GlobalProtect was deleted 



Step 9. Restart device


Option 2

This option is the one you will use to Uninstall using GlobalProtect Install Package.

Step 1. Head over to your Downloads to see if GlobalProtect is still there.



If not please download it again by clicking here so that it appears in your downloads. 
Once it appears in your download, please click on Global Protect to open the install package. (see above picture)

Step 1. Once it opens, Click Continue



Step 2. Click Continue


Step 3. Click Uninstall GlobalProtect, then click Continue



Step 4. Click Install



Step 5. Type in your Admin User Name and Password, then click Install Software



Step 6. Then it should complete the action, click Close





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