Contact Information- Omni

Contact Information- Omni

General Subject

Useful Links & Forms

Omni FAQ Link
Humanity Issues
Assistance Requests
DESD (Digital Experience Support Desk) Request
Scheduling Request
Omnipedia Request
Omni Help Center Sending in a New Request

Question Contact Information


Questions About?

Department
(Related Articles)

Email

Any Gig Wage questions? I cannot log in, where are my credentials, etc.
Gig Wage
Gig-O-Bot Chat
How to Submit a Requestsupport@gigwage.com
Questions about the interview process, system screenshots, the status of an application, changing programs, etc.
Gig Talent
Gig-O-Bot Chat
How to Submit a Request
talent@oiteam.com
Questions about earnings, hours worked, paid hours, etc.
Earnings
Gig-O-Bot Chat
How to Submit a Request
earnings@oiteam.com
Question or concerns with Certification classes, reschedules, etc.
Certification or Digital Learning
Gig-O-Bot Chat
How to Submit a Request
Certification@oiteam.com
OmniCertification@oiteam.com 
Registration, Status, ID Verification, Background Check, Changing Projects, Paperwork Questions, and general questions 
Talent Onboarding
Gig-O-Bot Chat
How to Submit a Request
questions@oiteam.com
talent@oiteam.com
Check the status of a request you sent in.
ALL
How to Check the Status of Your Requests
Anything Tech Support: Password resets, downloads, installs, etc.
Digital Experience Support Desk
(DESD)
Gig-O-Bot Chat
How to Submit a Request
techsupport@oiteam.com
Humanity scheduling assistance, time adjustments, access issues, questions, and support.
Workforce Management
Security issues or concerns and suspicious emails. Security
Gig-O-Bot Chat
How to Submit a Request
security@oiteam.com
For all content requests and updates.
Digital Learning Content Team
Gig-O-Bot Chat
How to Submit a Request
DLContent@oiteam.com
Updates to Omnipedia articles
Digital Learning Content Team
Gig-O-Bot Chat
How to Submit a Request
People Support Assistance
People Support
PeopleSupport@oiteam.com
 

Important Information

What you need to know about Requests:

The contact information will go to the direct Omni Inbox for the department, in order to receive a resolution as soon as possible please use the below information when sending in your email requests:
  1. Subject: 4-5 Word Title for Assistance Request. i.e., Earnings Question Regarding...
  2. Description: Please make this as accurately detailed as possible to receive the fastest resolution. You may even attach files, screenshots or photos related to your request.
  3. ONE Request: Our Omni Departments work to provide the best efficient resolutions or answers to GBAs, please only send one request at a time within 48-72 business hours. If your request has not received a resolution or answer within 72 business hours; reply to your ORIGINAL email request or ORIGINAL ticket request asking for updated information. DO NOT create additional requests about the same issue or concern as this will delay receive a response or resolution further. 

Related Articles

Looking to Contact your Omni Brand Partner Directly? View the Article Below!

  1. Client Brand Question Assistance
    1. Please Note: You must be signed into your Omni GBA Email or Omni SSO in order to access this article. 


    • Related Articles

    • DESD- Tech Support Information

      In this article, you will find the hours of support for DESD- Tech Support and how to contact them. While you can submit a ticket at anytime, be aware of the support hours so that you are aware when DESD will be in touch with you over the issue. ...

    • Certification- Class

      Certification Attendance and Expectations Certification class is a shared investment by the GBA and Omni. We are both investing in your future. Certification class will help to ensure your success as a GBA in production. Review the image below to ...

    • Installs & Access - Omni Tools Overview

      This article will provide an overview of the Omni Tools that are used. These tools are accessed by using your Omni Credentials (firstname.lastname.#####@omnigba.com or firstname.lastname@omnigba.com). Instructions Click on each video for a quick ...

    • Installs & Access- Omni Email Log In

      Watch the video below to learn how to log into the Zoho Help Center! How to Log into the Omni Help Center Step 1: Go to Office.com and enter your Omni SSO information Step 2: Approve the MFA Push through your device Step 3: Select the 'My Apps' icon ...

    • Earnings - 2024 Contractor Earnings Calendar

      All hourly contractors are paid the earned revenue* in accordance with the below earnings calendar. The earnings cycle starts on Monday and ends on Sunday. As it relates to your earnings, please be aware of the following: Non-Negotiables • You, as an ...