Contact Information- Omni

Contact Information- Omni

General Subject

Useful Links & Forms

Omni FAQ Link
Humanity Issues
Assistance Requests
DESD (Digital Experience Support Desk) Request
Scheduling Request
Omnipedia Request
Omni Help Center Sending in a New Request

Question Contact Information


Questions About?

Department
(Related Articles)

Email

Questions about the interview process, system screenshots, the status of an application, changing programs, etc.
Questions about earnings, hours worked, paid hours, etc.
Question or concerns with Certification classes, reschedules, etc.
Registration, Status, ID Verification, Background Check, Changing Projects, Paperwork Questions, and general questions 
Check the status of a request you sent in.
ALL
Anything Tech Support: Password resets, downloads, installs, etc.
Humanity scheduling assistance, time adjustments, access issues, questions, and support.
Security issues or concerns and suspicious emails. Security
For all content requests and updates.
Digital Learning Content Team
Updates to Omnipedia articles
Digital Learning Content Team
People Support Assistance
 


Important Information

What you need to know about Requests:

The contact information will go to the direct Omni Inbox for the department, in order to receive a resolution as soon as possible please use the below information when sending in your email requests:
  1. Subject: 4-5 Word Title for Assistance Request. i.e., Earnings Question Regarding...
  2. Description: Please make this as accurately detailed as possible to receive the fastest resolution. You may even attach files, screenshots or photos related to your request.
  3. ONE Request: Our Omni Departments work to provide the best efficient resolutions or answers to GBAs, please only send one request at a time within 48-72 business hours. If your request has not received a resolution or answer within 72 business hours; reply to your ORIGINAL email request or ORIGINAL ticket request asking for updated information. DO NOT create additional requests about the same issue or concern as this will delay receive a response or resolution further. 


Related Articles

Looking to Contact your Omni Brand Partner Directly? View the Article Below!

  1. Client Brand Question Assistance
    1. Please Note: You must be signed into your Omni GBA Email or Omni SSO in order to access this article. 


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