Certification- Class

Certification- Class

Certification Attendance and Expectations

Certification class is a shared investment by the GBA and Omni. We are both investing in your future. Certification class will help to ensure your success as a GBA in production. Review the image below to understand the responsibilities of both GBA and Omni.


 
1. Attendance
Attendance is critical to your success as a GBA.
  1. 100% attendance to Certification class is required for success.
  2. Missing class directly impacts your production performance.
  3. We are here to help you be successful, but we can’t support you if you are not in class.
2. Digital Learning Team Contact Information
If you have an emergency preventing you from joining class, please contact us at Certification@oiteam.com; or if no internet access, please call 833-648-3261 extension 5 
  1. Include the following info in your email or voicemail
    1. First & Last Name
    2. Contractor #
    3. Phone #
    4. Facilitator name
    5. Program/Client Name
    6. Reason for Absence
Communication is key when you are unable to attend class.

Please write down this information or save it on your phone. If you don't have power or internet, you won't be able to look up this information.

3. Expectations
We have found that GBAs who meet the following expectations are the most successful in certification.
  1. Arrive on time and prepared to learn.
  2. A noise-free background is expected. (Example: No fire detector beeps in the background, please.)
  3. Always remain professional.
  4. Internet connection through a hard-wired ethernet cable.
  5. A corded USB headset is required for training and production.
  6. Keep your microphone muted.
  7. Raise your hand before speaking out in the room.
  8. No social media posts regarding the program.
  9. Be ready!  You will be called on at random to answer questions.
  10. Need a quick break? Use the step-away status in the Adobe room or if using MS Teams, post in the chat . If you will be gone longer than 5 minutes, send a PM to your Learning Experience Guide.


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