Scheduling
Humanity - Selecting Shifts in the Application
These are the steps you need to follow to log on your Humanity app and schedule shifts: 1. Log into your Humanity App - this is called TCP Humanity though the App Store. Click Login using Humanity Domain 2. Enter Omniinteractions no space as the ...
Jump On-Jump Off Using the Bot
This article will provide information on how to jump on or jump off for a shift. Jumping On for a Shift Step 1: Visit Omnipedia Click on the hyperlink above or visit the web address: https://omniinteractions.zohodesk.com/portal/en/kb/it-support-desk ...
Scheduling- Adherence
How to Calculate Schedule Adherence If you would like to check on the status of where your adherence stands for the week, you can follow this simple equation to determine schedule adherence. (Hours worked) divided (/) by (Hours Scheduled) = (Decimal ...
Scheduling- Accepting/Declining Shift Trade Requests
Log into Humanity through Office.com. From the Dashboard, click on My Trade Request. Locate the shift and click on it. Accept or Decline the request. If you accepted the Trade Shift Request, you would receive a confirmation. Are you looking for more ...
Scheduling- Cancelling a Trade Shift Request
Log into Humanity through Office.com. From the Dashboard, click on My Trade Shifts. Click "Would like to trade this shift". Click Remove Request in the bottom-right. Click Remove Request. Are you looking for more information on Humanity and Shifts? ...
Scheduling- Trading Shifts using the App
Log into the Humanity app. From the Dashboard, click the Shift Planning tab. Select the shift you can't work. Click Can't work and then Trade Shift. Enter a reason you need to trade shifts and then click Continue. Select an employee from the list or ...
Scheduling- Trading Shifts using the Website
Log into Humanity from Office.com. From the Dashboard, scroll down to Upcoming Shifts. Locate the shift you can't work and click on Details. Click "Can't Work" in the lower right-hand corner of that pop-up window, and the Trade Shift option will ...
Scheduling- Jump-On Shifts (Extra Hours)
If your team is short-staffed, they will post in your Teams Channel that they need Jump-Ons. They will also send a mass text message to all active GBAs using SimpleText. Do not respond to the text message since they are not managed (you won't get a ...
Scheduling- Dropping a Shift
Omni allows shifts to be dropped 48 hrs before the start time. To drop hours before 48 hrs of the start of the shift. go to Humanity and click on Shift Planning Select the shift you want to drop On the pop-up, click Can't Work You will then pick ...
Scheduling- Shift Selection
With flexible scheduling, you can take control of your work life, selecting when and how often you would like to work. View the steps below on choosing a shift within Humanity. How to select a shift Step 1: Log into Humanity Humanity via Browser ...
Scheduling- Dropping a Shift Outside the 48-Hour Window
Dropping a Shift Outside of the 48-hour Window Step 1: Notify your Team! Post in your Projects' Teams Channel Tag your fellow GBAs and SMEs in your notification with the '@' option Step 2: Perform a Shift Swap if Available Reach out to peers and see ...
Scheduling- Production Shift Posting Schedule
In this article, you will find the days of the week when production shifts post in Humanity. Intuit SBSEG Client Projects new production shifts will be posted on Thursdays (two weeks prior) as follows: Intuit TurboTax Client Projects new production ...
Scheduling- Adding and Dropping Shifts on the App
How to Add a Shift from the Humanity app From the Dashboard, shifts you are scheduled for appear at the top of the screen and available shifts by date and time appear at the bottom. Scroll through and tap on a shift to select it. You want to ensure ...
Scheduling- Adding & Dropping Shifts on the Website
This article will show you how to add and drop shifts within Humanity on the website. Please follow the steps below to add or drop a shift from Humanity. Images in articles will enlarge for better visuals by clicking on the image. How to Add a Shift ...
Scheduling- Overtime Conflict
Are you looking for more information on Humanity and Shifts? Check out these other articles below! Scheduling - Adherence Humanity Shift Policies Humanity Shift Selection Humanity - Missed Shift Notifications Humanity - Dropping a Shift Dropping a ...
Scheduling- Can I work more than 40 hrs per week?
Scheduling- Requesting a Day Off
Scheduling - Requesting a day off by Walter Wirtz
Scheduling- Shift Policies
Shift Policies Let's review the policies about shift selection, dropping a shift, and extra hours via a jump-on. Shift Selection Policies Workaround YOUR life! Shifts are posted in 1-hour and 30-minute blocks (a few programs have only 1-hour blocks). ...