All About Omni Certification
Registering for Virtual Omni Certification
1. Locate the Registration Link
2. Sign In with Omni Information
3. Enter Omni Email
4. Enter Your Omni Password
5. MFA Authenticate
6. Stay Signed In
7. Click Register
8. Enter your Omni Information
- Please Note: If you enter any other email besides your Omni Email Address, such as a personal email for example, you will be unable to join Certification.
- Please Also Note: If you do not preregister to your virtual Certification room, and register on the day of Certification, you will be unable to join Certification for 30 minutes.
9. Click Terms & Conditions
10. Successful Registration
GBA Expectations During Certification
GBA Expectations For Certification
Arrive on time and be prepared to learn. This is the best way to make sure you succeed in the certification process.
100% noise free background is expected.
Remaining professional is part of our culture at Omni.
Your comfortable Wired USB headset will be your favorite co-worker.
An Ethernet connection directly connected to your computer is required.
When you aren’t called on, please keep your microphone muted.
Raise your hand before unmuting and speaking out loud. Please wait for your LXG to call on you.
We know you enjoy working with us, but for the privacy of our clients please do not post anything regarding your program on any social media platform.
You will be called on at random to answer questions.
If you are non-responsive when called on, you will be removed from the room, and are expected to re-enter ASAP.
If you need a restroom break, you can use “Step Away” to let your facilitator know.
To be sure you succeed in this program, please keep stepped away time minimal.
We will ask you to come up on mic and share screen from time to time. It’s a great way to show your knowledge.
Certification Attendance
If you need to miss time or have an emergency preventing you from joining class, please email or call us at
Email your Trainer – see information in the Trainer Information Pod
Include the following info in your email:
First & Last Name
Contractor #
Phone #
Trainer name
Program/Client Name
Reason for Absence
Please write down this information or save it on your phone.
Client led launch classes
In some classes, the client trains the first wave. If this is the case, there are a few things you should know about who to contact in certain situations while in class. Our teams at Omni are the best point of contact for any issues after certification. While in class, any questions about content covered should be asked to the person who facilitated the material in question.
For questions on this process, please contact DL@oiteam.com via email.
Certification - Class
Certification Attendance and Expectations
Certification class is a shared investment by the GBA and Omni. We are both investing in your future. Certification class will help to ensure your success as a GBA in production. Review the image below to understand the responsibilities of both GBA and Omni.
1. Attendance
- 100% attendance to Certification class is required for success.
- Missing class directly impacts your production performance.
- We are here to help you be successful, but we can’t support you if you are not in class.
2. Digital Learning Team Contact Information
- Include the following info in your email or voicemail
- First & Last Name
- Contractor #
- Phone #
- Facilitator name
- Program/Client Name
- Reason for Absence
3. Expectations
- Arrive on time and prepared to learn.
- A noise-free background is expected. (Example: No fire detector beeps in the background, please.)
- Always remain professional.
- Internet connection through a hard-wired ethernet cable.
- A corded USB headset is required for training and production.
- Keep your microphone muted.
- Raise your hand before speaking out in the room.
- No social media posts regarding the program.
- Be ready! You will be called on at random to answer questions.
- Need a quick break? Use the step-away status in the Adobe room or if using MS Teams, post in the chat . If you will be gone longer than 5 minutes, send a PM to your Learning Experience Guide.
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