Getting Started With the Omniverse - Home Office Requirements

Getting Started With the Omniverse - Home Office Requirements

A home office is a convenient haven for a GBA. It boosts productivity and focus by minimizing distractions, supports a healthy work-life balance by creating clear boundaries, and enhances professionalism during virtual meetings and client interactions. It also improves efficiency by having all necessary tools in one place, allows for potential tax benefits, and offers the comfort and customization needed to increase job satisfaction. Read on below to see what home office requirements are expected here in the Omniverse. 

Home Office FAQs

  1. What devices can I use on the Omni Platform?
  2. What Headset Type Should I use?
  3. What Internet Speed should I have?
  4. How do I set up my laptop?
  5. How do I set up dual monitors?
  6. How do I set up a single monitor?

Setting up Your Home Office for the Omni Platform

In your business partnership with Omni as a GBA will require a well-equipped home office to ensure optimal performance and your business’ revenue. As a GBA on the Omni Platform working with dual monitors can provide you with navigation ease which in turn will allow you to be more efficient. These steps will include information on how to set up a dual monitor home office, however this is optional unless your Project specifically requires dual monitors. Follow this step-by-step guide below to ensure that you are setting up your Omni Home Office up for success.  

Selecting Your Home Office Location & Equipment

Like any business venture selecting the perfect location and equipment for your Home Office will be detrimental to your business’s success. Having an optimal location and compatible equipment will allow you to ensure you can accomplish and Project venture you select. Review the information below for our suggested location settings and equipment.  

1. Quiet Office Location

The first step to setting up your Home Office is to select a location that will provide you with a quiet and secure location to work in without distractions or interruptions. We suggest selecting a location that will allow you to close a door to minimize noise.

2. Computer Requirements

Ensuring your business equipment meets these specifications will allow you to be a step ahead in providing the best service for customers: 

  • A PC running Windows 11 – Some Projects do allow Windows 10  

  • Minimum 1.60 GHz Processor 

  • 4GB RAM 

  • 40 GB Free Storage Space 

  • Due to the requirements above Chromebooks, tables or mobile devices are not compatible with Projects on the Omni Platform.  

Want to know how to check your PC’s System Specifications? Follow these steps below: 
  1. Click your Start or Windows icon/button
    1.   
  2. Select Settings

  3. Select System

  4. Scroll down in the System Menu and Select 'About'

  5. Review your PCs Specifications and ensure that it meets Omni's Requirements

3. Setting Your Internet Connection 

To ensure optimal connect ability to the Omni Platform and your selected Project you will need to ensure you have these internet and connection requirements:

  1. 10 Mbps Download
  2.  5 Mbps Upload
  3.  Close access to your internet router
  4. Use an Ethernet connection, this means being hardwired to the internet as WiFi connections are not acceptable on the Omni platform. 
    1.  

Looking to quickly check your speeds? Click Here and click ‘Run Speed Test’



4. USB Headset

USB headsets with microphones ensure, especially noise-canceling ones, help to ensure that you can have clear communications during customer interactions. Some search terms you can use to find USB headsets are:

  1. USB Headphones
  2.  Noise-canceling or Noise Canceling USB Headset
  3. USB Headset


Device Setups

Depending on the workstation that you have selected, you can follow the instructions provided below to ensure that your Home Office, and yourself are set for success!

Laptop Setup

This section will provide information on how to set up laptop computers follow the information below as needed.

1. Power On Your Laptop

Although laptops do have their own battery reserve you want to ensure that you do not lose power or connection while you are providing assistance to your customers. To make sure that this does not happen to you; use the checklist below:

  1. Plug your laptop charger into your laptop
  2. Plug your laptop charger into a wall outlet for continuous power
  3. Check all power connections to ensure that you are set for success

2. Connect Ethernet Cable

As with most laptops WiFi capabilities do come preinstalled, however as we previously mentioned Wifi connections are not suitable for the Omni Platform. So you will need to use an Ethernet Cable to say connected to the internet. Follow the information below:

  1. Locate the Ethernet port located on your laptop; this is usually labeled 'Ethernet',  or 'LAN'. 

  2. Plug one end of the Ethernet cord into your laptop

  3. Locate an available Ethernet Port on your Internet Router

  4. Plug the other end of the Ethernet Cord into your Internet Router

  5. Check that you are showing an Ethernet Connection on your laptop's task bar

3. Connect Your USB Headset

  1. Locate a USB Port on Laptop

  2. Plug your USB Headset into a USB Port

  3. Test your USB Headset to ensure that your device is working properly 

4. Google Chrome

Download the latest Google Chrome version for optimal performance using the link here

5. Pin Applications to Taskbar

You will need to pin, Sticky Notes, the Snipping Tool, Microsoft Teams, and Google Chrome to your devices taskbar for easy navigation. 


Dual & Single Monitor Setup for Desktops

Cable Types

Below is the description of the most common monitor connects you will encounter here at Omni Interactions. 

  • HMDI - These are the most common for the newest Windows computers and provide quality viewing, allowing you to see the information.
  • DisplayPort is the second most common plugin and provides the most precise viewing quality. 
  • VGA - This is standard for older Windows computers and monitors. Due to the age of these connections, you may sometimes receive an unstable picture quality, with information appearing blurry or out of focus on your monitor. 
  • Thunderbolt - This is the standard for Apple Computers. 

Windows Display Settings

You can set up your display settings for your monitor using the following steps:

  1. Search Settings in the search box at the bottom left-hand corner of your taskbar. 
  2. Click the System tab at the top left of the settings window. 
  3. Click the Display tab on the left side of the settings window. 
  4. Click Identify and select the monitor you wish to modify.



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