SRW - Clear cache

As part our basic troubleshooting steps, clear the cache for Handy SRW Parallels. Please follow these steps: 

 

1.       Open up File Explorer 

 

2.       On the Quick Access bar delete that and type in %programdata% 

 

 

3.       On the next screen delete these 2 folders (You only need to delete Omni-RasClient_Basic) 

 

 

4.       After this has been done, go ahead and load up SRW again so Parallels will reinstall as well as the Omni RASClient. 

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