Omni Secure Remote Worker - Refresh/Remote Desktop Error

Omni Secure Remote Worker - Refresh/Remote Desktop Error

If you are getting the remote desktop error (pictured below), please follow these instructions:



1 Go into Omni Secure Remote Worker. 

2 Find your Line of Business and on the right side of the screen click the three dots where it says more options.



3 Click Refresh.



4 Wait until you see refresh successful.



5 Click on your line of business and login. 



6 If you are still having issues, look at the screenshot in step 3 and unsubscribe instead of refresh

7 Log off


8 Restart your computer. Then try logging in, subscribing, and clicking on your line of business icon. 



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