Scheduling- Jump-On Shifts (Extra Hours)

Scheduling- Jump-On Shifts (Extra Hours)

If your team is short-staffed, they will post in your Teams Channel that they need Jump-Ons. They will also send a mass text message to all active GBAs using SimpleText.
  1. Do not respond to the text message since they are not managed (you won't get a response).
  2. If you do not want to receive these text messages, you can reply with the word "STOP" to be removed from the list. 
  3. Be sure to check the number of hours you are scheduled/have worked during the work week before Jump-Ons. Even if Jump-On shifts are available, you cannot go over 40 hrs of work per week





    • Related Articles

    • Jump On-Jump Off Using the Bot

      This article will provide information on how to jump on or jump off for a shift. Jumping On for a Shift Step 1: Visit Omnipedia Click on the hyperlink above or visit the web address: https://omniinteractions.zohodesk.com/portal/en/kb/it-support-desk ...
    • Scheduling- Trading Shifts using the App

      Log into the Humanity app. From the Dashboard, click the Shift Planning tab. Select the shift you can't work. Click Can't work and then Trade Shift. Enter a reason you need to trade shifts and then click Continue. Select an employee from the list or ...
    • Scheduling- Shift Policies

      Shift Policies Let's review the policies about shift selection, dropping a shift, and extra hours via a jump-on. Shift Selection Policies Workaround YOUR life! Shifts are posted in 1-hour and 30-minute blocks (a few programs have only 1-hour blocks). ...
    • Scheduling- Dropping a Shift

      Omni allows shifts to be dropped 48 hrs before the start time. To drop hours before 48 hrs of the start of the shift. go to Humanity and click on Shift Planning Select the shift you want to drop On the pop-up, click Can't Work You will then pick ...
    • Scheduling- Adding & Dropping Shifts on the Website

      This article will show you how to add and drop shifts within Humanity on the website. Please follow the steps below to add or drop a shift from Humanity. Images in articles will enlarge for better visuals by clicking on the image. How to Add a Shift ...