Occasionally websites/applications will not load. This can happen for a variety of reasons. One solution is to change your DNS settings.
Step 1: Right click on the Start Menu and click Settings
Step 2: Click Network & Internet
Step 3: You should be on the Status Screen. Beneath Wi-Fi is Properties. Please click it.
Step 4: Scroll down to IP settings and click Edit
Step 5: Click the drop down and change to Manual.
Step 6: Turn on IPv4. In preferred DNS put 8.8.8.8 and in Alternate DNS put 1.1.1.1 and click Save.
Step 7: You may need to click Status, then go to Ethernet and click Properties.
Step 8: Repeat steps 4-6. Close out of all your internet browsers and applications. Then try accessing the website/application you were having issues with.