Occasionally websites/applications will not load. This can happen for a variety of reasons. One solution is to change your DNS settings. 

Step 1: Right click on the Start Menu and click Settings

Step 2: Click Network & Internet

Step 3: You should be on the Status Screen. Beneath Wi-Fi is Properties. Please click it. 

Step 4: Scroll down to IP settings and click Edit

Step 5: Click the drop down and change to Manual. 

Step 6: Turn on IPv4. In preferred DNS put 8.8.8.8 and in Alternate DNS put 1.1.1.1 and click Save.

Step 8: Repeat steps 4-6. Close out of all your internet browsers and applications. Then try accessing the website/application you were having issues with.