Hello,
If you were working previously, please attempt a settings browser reset:
Note: this WILL NOT affect your saved passwords or bookmarks. Assuming you are using Chrome as your browser: 1. Click on the 3 dots in the upper right-hand corner
2. Then click on settings
3. Then click on advanced
4. Reset and cleanup
5. Restore settings to their original defaults
6. Click reset
Close completely out of all browser windows.
Try to login again and use tools, let us know if this resolved your issue.