This article will assist you with the process and steps to change, update or reset your MFA password.
Steps that must be completed through a desktop screen are displayed with a PC screen. Steps that must be completed through a mobile device are displayed through a mobile screen.
You will find a video that will show the process and steps in action.
If you prefer to follow the steps at your own pace, you may do so by following the steps below.
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Changing, Updating, or Resetting Your MFA Password
Step 3: Click Forgot my password.
Step 4: Enter the characters in the picture or the words in the audio and click Next.
Step 5: Select Enter a Code From My Authenticator App.
Step 6: Open your Microsoft Authenticator application, then click the arrow next to your Omni Email.
Step 7: Ensure you are seeing the most update One-Time Password Code through your Microsoft Authenticator application; this code changes every 30 seconds.
Step 8: Enter the One-Time Password Code displayed through your app onto you desktop screen, then click Next.
Step 9: Create a new password that meets our Omni requirements, then click Finish.
Step 10: Select the blue hyperlink Click Here to sign into your account.
Step 11: Enter your Omni Email address.
Step 12: Enter your newly created password, then click Sign In.
Step 13: Approve the MFA Push through your mobile device.