Recent Articles
Omni SRW - SRW Error Messages and Best Practices
Sometimes as you are logging into SRW, you might get an error (like the one pictured below) or you might get put into a "login loop". Step 1: In the Banner that says Central US (or East US) click the three dots and click Unsubscribe Step 2: A box ...
Omni SRW - Pre Login in Errors (wifi, antivirus, windows updates, hyper v)
Before logging into Omni SRW, your device must meet our compliance policy. If your not in compliance, you will receive an error. This article will help you resolve those errors so you can log into SRW. Instead of reading these steps, you can click on ...
Microsoft Authenticator - Update Your App
There was an update to the Microsoft Authenticator App. Please follow the steps below: 1 Please go to your Google Playstore or App Store 2 Search for Microsoft Authenticator and select it 3 There should be an update button. Push it. 4 Wait for your ...
Omni Secure Remote Worker - Refresh/Remote Desktop Error
If you are getting the remote desktop error (pictured below), please follow these instructions: 1 Go into Omni Secure Remote Worker. 2 Find your Line of Business and on the right side of the screen click the three dots where it says more options. 3 ...
Omni Secure Remote Worker - Uninstall
Uninstall Omni Secure Remote Worker Below are steps to uninstall Omni Secure Remote Worker. 1) In the Search Bar, type add or remove programs. Then click open the icon 2) Locate and click on ThinScale Desktop Agent Installer 3) Click uninstall twice ...