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Self Help Knowledge BaseOmnipedia - International
This section will hold all of the Omni Help Center Articles that are specific to our International GBAsFacilitator Knowledge Base
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Recent Articles
Omni SRW - SRW Error Messages and Best Practices
Sometimes as you are logging into SRW, you might get an error (like the one pictured below) or you might get put into a "login loop". Step 1: In the Banner that says Central US (or East US) click the three dots and click Unsubscribe Step 2: A box ...Omni SRW - Pre Login in Errors (wifi, antivirus, windows updates, hyper v)
Before logging into Omni SRW, your device must meet our compliance policy. If your not in compliance, you will receive an error. This article will help you resolve those errors so you can log into SRW. Instead of reading these steps, you can click on ...Microsoft Authenticator - Update Your App
There was an update to the Microsoft Authenticator App. Please follow the steps below: 1 Please go to your Google Playstore or App Store 2 Search for Microsoft Authenticator and select it 3 There should be an update button. Push it. 4 Wait for your ...Omni Secure Remote Worker - Refresh/Remote Desktop Error
If you are getting the remote desktop error (pictured below), please follow these instructions: 1 Go into Omni Secure Remote Worker. 2 Find your Line of Business and on the right side of the screen click the three dots where it says more options. 3 ...Omni Secure Remote Worker - Uninstall
Uninstall Omni Secure Remote Worker Below are steps to uninstall Omni Secure Remote Worker. 1) In the Search Bar, type add or remove programs. Then click open the icon 2) Locate and click on ThinScale Desktop Agent Installer 3) Click uninstall twice ...
Popular Articles
DESD- Tech Support Information
In this article, you will find the hours of support for DESD- Tech Support and how to contact them. While you can submit a ticket at anytime, be aware of the support hours so that you are aware when DESD will be in touch with you over the issue. ...Scheduling- Shift Policies
Shift Policies Let's review the policies about shift selection, dropping a shift, and extra hours via a jump-on. Shift Selection Policies Workaround YOUR life! Shifts are posted in 1-hour and 30-minute blocks (a few programs have only 1-hour blocks). ...Installs & Access - Omni GBA Email
Introduction Omni mail is Omni's email service. This is where you will receive all Omni communications including your Project credentials. Before you can access Omni GBA Email, you must have Microsoft Authenticator (MFA) installed and set up on your ...Update Your PC- Windows
How To Update Windows Welcome! In this article, we will take a look at how to make sure your computer is properly updated, so the installation of Omni programs and applications runs smoothly on your Omni Day. When installing certain programs, ...Certification- Class
Certification Attendance and Expectations Certification class is a shared investment by the GBA and Omni. We are both investing in your future. Certification class will help to ensure your success as a GBA in production. Review the image below to ...