Omni Interactions | Knowledge Base

Knowledge Base
Omnipedia
Self Help Knowledge Base
Omnipedia - International
This section will hold all of the Omni Help Center Articles that are specific to our International GBAs
Omni's Platform
This section will hold all of the Omni Help Center Articles that are associated with Clients on the Omniverse
Intuit
Intuit GBA Information
Sunny Benefits
This section will contain Omnipedia Articles related to the Sunny Benefits Gig

Recent Articles
Sunny Benefits Salesforce Navigation Manual
HAP TRIAGE Interactive Desk Reference
Pango Incident Response - Certification Room Prep
Certification Attendance and Expectations As the GPS, your role is to set the tone for the certification experience. This session ensures GBAs understand their responsibilities, attendance requirements, and behavior expectations before beginning ...
Shaw Residential - Certification Room Prep
Certification Attendance and Expectations As the GPS, your role is to set the tone for the certification experience. This session ensures GBAs understand their responsibilities, attendance requirements, and behavior expectations before beginning ...
Shaw Residential - How will I get paid through my Deel Account?
Before you begin, make sure you´ve already verified your account. Supported withdrawal methods. Bank transfer Instant Card transfer Deel Card Coinbase Payoneer Wise Binance Paypal Revolut Keep in mind that not all of these methods allow you to ...

Popular Articles
DESD- Tech Support Information
In this article, you will find the hours of support for DESD- Tech Support and how to contact them. While you can submit a ticket at anytime, be aware of the support hours so that you are aware when DESD will be in touch with you over the issue. ...
Scheduling- Shift Process
Shift Process Let's review the process for shift selection, dropping a shift, and extra hours via a jump-on. Shift Selection Process and Guidelines Workaround YOUR life! Shifts are posted in 1-hour and 30-minute blocks (a few programs have only ...
Installs & Access - Installing Microsoft Authenticator (MFA) & Setting Permissions
Please follow the steps below to install and setup Microsoft Authenticator (MFA). To begin, hover your mouse over the right side of the image and click to move to the next slide. Omni MFA with Microsoft Authenticator by Walter Wirtz ***If the ...
Update Your PC- Windows
How To Update Windows Welcome! In this article, we will take a look at how to make sure your computer is properly updated, so the installation of Omni programs and applications runs smoothly on your Omni Day. When installing certain programs, ...
Installs & Access - Omni GBA Email
Omni Email is Omni's email service. This is where you will receive all Omni communications, including your Gig credentials. Before you can access Omni Email, you must have MFA enabled and be able to log in to Microsoft 365 (previously Office.com) ...

Knowledge Base